Privacy Policy

Perago Privacy Notice

This privacy policy applies to the collection and use of clients’ personal data by Perago (Company Number: 10086785).

As a company processing your personal data, we are regulated by the General Data Protection Regulation (GDPR). This page is intended to keep you informed about what we do with the personal data we process.

What information we hold

We hold your personal data that you provide to us when you:

  • purchase goods or services from us
  • request to receive information from us, for example to subscribe to a newsletter
  • contact us directly by email or phone
  • participate in events run by or with Perago
  • apply for a role at Perago (whether an open vacancy or not)

This may include:

  • identity data – may include your first name, last name, title, date of birth and gender.
  • contact data – may include your billing address, delivery address, email address and telephone numbers.
  • financial data – we keep only financial data that is a result of our contracts with you. Our financial records are held on Freeagent.
  • transaction data – may keep details about payments between us and details of purchases made by you as a record of transactions made which includes name and billing address.
  • technical data – may include IP addresses, browser type and version and some other technology on the devices you use to access this site.
  • usage data – may include information about how you use our website, products and services.
  • marketing and communications data – we keep basic information so as to communicate with you, namely email address, first and last name.

We also automatically collect certain information about your use of this website and our newsletter (e.g., IP address, number of visits, time spent, etc.) and aggregate them to measure and enhance the functioning of the website. We use analytics provided by Google Analytics.

Why we use your information

We collect and process your personal data in order to:

  • fulfil a contract we have with you
  • manage this website
  • send you marketing materials
  • operate our customer-service and respond to your requests
  • improve our products and services

We do not sell or share your personal data with other organisations other than in the circumstances set out below.  We may also store information on a number of cloud based products that serve as Data Processors. These help us in the running of the company to meet our contractual obligations.  Some of these products will process information outside of the European Economic Area. As part of our role as a Data Controller we review what information is being processed and ensure that the arrangements are GDPR compliant.

The use of data beyond the intended use, will require explicit consent from the owner of that information. In this instance, Perago will contact the information owner and seek consent for the new use.

How long we keep your information

We only keep your personal data for so long as necessary to achieve these purposes. This may be up to 10 years after the end of the contractual relationship with you (statute of limitation for legal claims in most EEA countries), unless a shorter or longer retention period applies under applicable data protection laws.

Parties with which we share your information

We share your personal data with:

  • third party providers that help us operate this website and provide our products and services (these recipients act on our behalf and under our instructions only)
  • third parties in case of judicial processes, request by courts or authorities, other legal obligation, to defend our rights, or in case of merger, acquisition, or assets transfer

Your rights

You may, at any moment, exercise your rights under data protection law, including (when applicable) your right of access, rectification, restriction, erasure, opposition (including objecting, at any time and for free, to the processing of your personal data for direct marketing), right to portability and your right to withdraw consent.  You also have the right to lodge a complaint with the competent supervisory authority.

We use cookies

Certain information is gathered by cookies and other tracking technologies. You can manage your cookie preferences through your browser.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Cookie: Google Analytics

Name
_ga, _gid, __utma, __utmb, __utmc, __utmz

Purpose
These cookies enable us to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

More information
Please refer to Google Analytics privacy policy. To opt out of being tracked by Google Analytics across all websites click here.

Cookie: Cookie consent

Name
catAccCookies

Purpose
The cookie is used to control the display of the cookie consent message.

Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

However, we cannot absolutely guarantee the security of your personal data.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How to contact us

For any query or request relating to our use of your personal data, or to exercise your rights, you may contact us via hello@perago.wales