Delivery Manager

• Developing meaningful relationships with clients, and engaging stakeholders at all levels, to ensure good relations are maintained in support of achieving defined outcomes and goals. 
• Facilitating and motivating a multidisciplinary team, bringing people together, and creating the right environment for them to succeed.  
• Identifying and applying the best processes or delivery methods, encouraging a focus on user centred outcomes, and helping the team to prioritise and build confidence in the delivery roadmap. 
• Managing the delivery pace of the team, addressing risks, issues, and dependencies across all planning horizons. 
• Helping the team to identify benefits, including consideration of how they will be measured and evaluated. 
• Supporting financial management processes, influencing budgets for projects where needed, monitoring spend and contributing to the development of investment cases. 
• Engaging with the commercial lifecycle, considering how to get the best out of working with others in multi supplier delivery environment to deliver value for users. 

• The ability to work with across functional teams to help the delivery of agreed outcomes. 
• Experience engaging with stakeholders, communicating project or programme information in a clear and concise way  
• Experience working with traditional and agile delivery methods, particularly in supporting organisations who might be new to agile ways of working. 
• The ability to coach teams and organisations in new delivery techniques and methods alongside delivery  
• The ability to multi-task and work within tight timescales   
• Ability to tailor outputs and design communication to meet client needs   
• Excellent written and verbal communication skills   

• Ability to be comfortable with the ambiguity of working in a multidisciplinary team in a start-up environment   
• Excellent written and verbal communication skills   
• Alignment to our team values   
• Desire to contribute to the economic growth of Wales and our collaborative and growing Swansea team   

You’ll join a team with user-centred design, delivery, communications and tech expertise. We offer services from strategic landscape reviews to the delivery of digital products. We use agile methodology and the ‘Perago Way’ to deliver our services, working creatively to help clients think differently about delivering better services to their customers and users.   

We’re a growing team with big ambitions. You’ll have the opportunity to contribute to how we work, and we’re looking for someone who shares our values and will enjoy being part of the team.   

Team working and connection is important to us, and we meet face to face most weeks at our coworking space in Swansea but the office is available to work from most days if you would like to. 

We offer flexible working patterns and have a hybrid working approach. You’ll be able to work remotely if you’d like to, subject to the needs of our clients, and we’ll provide you with the equipment you need to work remotely.  When working client-side, our working arrangements will reflect the needs of our clients.    

We don’t expect anyone at Perago to be at their desk 8 hours a day, and we won’t keep track of your work hours. We’re flexible and trust our colleagues to manage their own time to deliver their work and be around when our clients need them.    

We’re committed to creating an inclusive and diverse workplace culture that supports the professional and personal growth of the team.  As part of this commitment, we’d be happy to hear from you if you’re looking for part time or flexible working arrangements.  

We’ll support your learning and development, and you’ll be part of our regular team sessions, including show and tells, catch-ups and socials. You can also get involved with our volunteering and community work.   

25 days, plus bank holidays and an extra day off for your birthday!  

We all have a responsibility to make positive changes to help tackle climate change as individuals and as organisations.  This is something we’ve talked about a lot at Perago. As a company we’ve taken steps to reduce our own carbon emissions.  We support hybrid working, have electric car and cycle to work schemes, we recycle in our office and aim to be paper free. We’re also working towards becoming a BCorp organisation, to measure our entire social and environmental impact and will be submitting our assessment imminently.   

We have a workplace pension scheme with an employee contribution of 5% and an employer contribution of 3%.  

Although not a requirement for this role it would be great if you are a Welsh speaker confident speaking and writing in Welsh or have a willingness to learn.