We can support your delivery by providing high performing, experienced teams that deliver discovery, alpha and beta projects. We put users at the heart of what we do, understanding who your users are and helping you build services that work.
Creating your roadmap for change – we work with organisations and executive teams to understand the case for change and develop a vision and roadmap for delivery aligned to your organisational strategy. We don’t just stop there. We can help you to design your transformation programme, making sure you’re set up to succeed.
User centred service design – we’ll help you think about the services you deliver and how to make these work for your customers and users. From customer journey mapping through to full service design, the user is always at the heart of our approach meaning you design services that work for your users, your colleagues and your organisation.
Change delivery – we take an Agile approach to change delivery. Starting with a Discovery, our experienced delivery teams will make sure we understand the challenge you’re facing and really get to the bottom of the problem before we start looking at potential solutions. The Alpha phase will try out different solutions to the problem you identified during your discovery phase and as you move into the Beta phase we’ll start to build your new service, iterating it based on feedback as we progress. We’ll make sure you’re set up to support your new service as you move into Live and that you’re ready to continuously listen to your users to make changes and improvements.